Tracking a delivery
Send the order number from your confirmation and the phone number the driver should call.
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Need assistance with a delivery, tracking a SaaS card, or returning an item? Our team is ready.
Reach us directly
Prefer to write? Use the ticket form and include your order number if you already have one — it helps us trace a delivery or a scratch-off SaaS card much faster.
Most tickets we receive are about these, so they are worth a quick read.
Send the order number from your confirmation and the phone number the driver should call.
If a scratch-off code does not activate, send a photo of the card and we will replace it.
Returns are accepted within 30 days on unopened items — the full rules are published.