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Privacy Policy
Written for shoppers, not lawyers. Read the section you need, or the whole document in one sitting.
01Introduction
This Privacy Policy describes how we collect, use, store, and protect your personal information when you interact with our website and services. We value your trust and are committed to maintaining the privacy and security of your data. By accessing or using our platform, you agree to the practices outlined in this policy.
02Information We Collect
We collect personal information that you voluntarily provide when placing an order, creating an account, contacting support, or subscribing to updates. This may include your name, phone number, delivery address, and email address. Since we operate exclusively on a Cash on Delivery (COD) model, we do not collect or store credit or debit card details.
03Automatically Collected Information
When you browse our website, certain technical data may be automatically collected, such as your IP address, browser type, device information, pages visited, and browsing behavior. This data helps us understand user preferences and improve the overall performance of our website.
04Purpose of Data Collection
We use your information to process orders, manage deliveries, communicate updates, respond to customer inquiries, improve our services, and ensure platform security. We may also use non-personal data for analytics and research to enhance user experience.
05Cookies and Tracking Technologies
Our website uses cookies and similar technologies to provide a personalized browsing experience. Cookies help remember your preferences, maintain your shopping cart, and analyze website traffic. You may disable cookies in your browser settings, although some features of the site may not function properly.
06Consent
By providing personal information to complete a transaction, verify your details, or arrange delivery, you consent to our collection and use of your data for that specific purpose. For additional uses such as marketing communications, we will request your explicit consent.
07Data Sharing
We do not sell, rent, or trade your personal information. However, we may share necessary data with trusted third-party service providers such as delivery partners, hosting providers, and analytics services to ensure smooth operations. These partners are obligated to keep your data secure and use it only for authorized purposes.
08Delivery Partners
To complete your orders, we share essential details such as your name, phone number, and address with courier partners. This information is strictly used for delivery purposes and is handled with care.
09Data Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, misuse, or disclosure. While we strive to protect your data, no online platform can guarantee absolute security.
10Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including order processing, legal compliance, and dispute resolution. After this period, data is securely deleted or anonymized.
11Your Rights
You have the right to access, update, or request deletion of your personal data. You may also opt out of marketing communications at any time. To exercise these rights, please contact our support team through the official channels provided on our website.
12Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
13Children's Privacy
Our services are not intended for individuals below the age of legal majority. We do not knowingly collect personal data from minors. If such data is discovered, it will be promptly removed from our systems.
14Policy Updates
We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page and will take effect immediately. Continued use of our website constitutes acceptance of the revised policy.
15Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our support team through the contact details available on our website.