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Return & Refund Policy

Written for shoppers, not lawyers. Read the section you need, or the whole document in one sitting.

Document Return & Refund Policy Sections 12 Applies to All orders

The full text of our Return & Refund Policy, exactly as it applies to every order placed with Popular Deal Spots. If anything here is unclear, our support desk will explain it in plain language.

01Eligibility for Returns

We accept returns only for items that are unused, unopened, and in their original packaging with all tags intact. Products must be in resalable condition to qualify for a return. Any item that shows signs of use, damage, or tampering will not be eligible for return or refund.

02The 30-Day Return Window

Customers may request a return within 30 days from the date of delivery. Requests made after this period will not be accepted. We recommend inspecting your order immediately upon delivery to ensure eligibility within the allowed timeframe.

03Non-Returnable Items

For hygiene and safety reasons, certain items are not eligible for return. These include opened skincare products, frozen or perishable food items, weight loss supplements, personal care goods, and scratched or activated SaaS activation cards. Gift cards and promotional items are also non-refundable.

04Return Process

To initiate a return, you must contact our support team with your order details. Once your request is approved, you will receive instructions on how to return the item. Items must be securely packed to prevent damage during transit. We reserve the right to reject returns that do not meet our policy criteria.

05Inspection of Returned Items

After receiving your returned product, our team will inspect it to verify its condition and eligibility. This process ensures that all returned items meet our return standards before any refund is approved.

06Refund Method

Since all orders are paid via Cash on Delivery (COD), refunds cannot be issued in cash. Approved refunds will be processed through a secure bank transfer. Our support team will contact you to collect the necessary bank account details for processing.

07Refund Timeline

Once your returned item has been received and approved after inspection, the refund will be initiated within 5–7 business days. The actual time for the amount to reflect in your account may vary depending on your bank.

08Shipping Costs

Shipping charges, if any, are non-refundable unless the return is due to an error on our part, such as receiving a defective or incorrect product. Customers may be responsible for return shipping costs in other cases.

09Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with proper proof such as images or videos. We will arrange a replacement or refund based on the situation.

10Order Refusal Policy

Repeated refusal to accept Cash on Delivery orders without valid reasons may lead to restrictions on your account, including the inability to place future orders on our platform.

11Policy Updates

We reserve the right to modify or update this Return & Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

12Contact Support

For any questions or assistance regarding returns and refunds, please reach out to our customer support team through the official contact details provided on our website.